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An AWS product GLPI 9.1 - IT Asset and Issue Tracking powered is by Miri Infotech. MIRI Infotech ends your search for a tool to manage your information systems by an embedded pre-configured GLPI tool(ready-to-launch AMI) that contains GLPI, Apache, mySQL, Linux, PHP(LAMP).It is able to build an inventory of all the organization's assets and to manage administrative and financial tasks

GLPI is a free IT Asset Management, issue tracking system and service desk solution. GLPI is a web-based application helping companies to manage their information system. The solution is able to build an inventory of all the organization's assets and to manage administrative and financial tasks. GLPI features includes IT asset management, Issue tracking system, Comparison of help desk issue tracking software, Comparison of ticket-tracking systems, Service desk, OCS Inventory etc.

GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

We are providing you the tool to manage your information systems. It gives you an embedded pre-configured GLPI tool with LAMP and ready-to-launch AMI on Amazon EC2 that contains GLPI, Apache, MySQL, Linux, PHP (LAMP).

Hardware management, including associated contracts: computers (with automated information feeds if combined with OCS-NG or Fusion Inventory), devices, printers, network components and consumables; Support functions: with or without user access, detailed user rights management, automated notifications with personal sable templates, and SLAs; Substantial expandability: thanks to its plug-ins, integration with supervision software, project management, new inventory items, etc.

  • IT Asset Management
  • Issue tracking system
  • Service desk
  • Multi-entity management
  • Multilingual management and support (45 languages available)
  • Multi user support and Multiple Authentication System
  • Administrative and Financial management
  • Inventory functionalities
  • Incident and request management tracking and monitoring features
  • Problem and change management
  • Assignment of equipment: location, users and groups
  • Simplified interface to allow end users to file a support ticket
  • Asset and helpdesk reports: hardware, network or interventions (support)
GLPI live cast:

You can subscribe to an AWS Marketplace product and launch an instance from the product's AMI using the Amazon EC2 launch wizard.

To launch an instance from the AWS Marketplace using the launch wizard
  • Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/
  • From the Amazon EC2 dashboard, choose Launch Instance.
    On the Choose an Amazon Machine Image (AMI) page, choose the AWS Marketplace category on the left. Find a suitable AMI by browsing the categories, or using the search functionality. Click Select to choose your product.
  • A dialog displays an overview of the product you've selected. You can view the pricing information, as well as any other information that the vendor has provided. When you're ready, choose Continue.
  • On the Choose an Instance Type page, select the hardware configuration and size of the instance to launch. When you're done, choose Next: Configure Instance Details.
  • On the next pages of the wizard, you can configure your instance, add storage, and add tags. For more information about the different options you can configure, see Launching an Instance. Choose Next until you reach the Configure Security Group page.
  • The wizard creates a new security group according to the vendor's specifications for the product. The security group may include rules that allow all IP addresses ( access on SSH (port 22) on Linux or RDP (port 3389) on Windows. We recommend that you adjust these rules to allow only a specific address or range of addresses to access your instance over those ports.
  • When you are ready, choose Review and Launch.
  • On the Review Instance Launch page, check the details of the AMI from which you're about to launch the instance, as well as the other configuration details you set up in the wizard. When you're ready, choose Launch to select or create a key pair, and launch your instance.
  • Depending on the product you've subscribed to, the instance may take a few minutes or more to launch. You are first subscribed to the product before your instance can launch. If there are any problems with your credit card details, you will be asked to update your account details when the launch confirmation page displays


GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...).


Development is open and available to any member of the GLPI community. All fixes and improvements are done by making pull requests to the code. This code is open source and publicly accessible.


  • GLPI has a free version but comes with a limitation of rights for rules and dictionaries at the time of adding criteria.

Usage / Deployment Instruction

Open the URL:http://<instance ip address>

<instance ip address> : IP address of the running EC2 instance.

Step 1: Select your language. Example – select English

Step 2: Accept the GNU General Public License agreement.

Step 3: Database Connection Setup

SQL server (MariaDB or MySQL) : localhost

SQL user : miriglpi

SQL password : <instanceID>

Step 4: Select database – miriglpidb

After Installation, following four users are created and there default login details are username / password –

  • glpi / <instanceID> for the administrator account.
  • tech / <instanceID> for the technician account.
  • normal / <instanceID> for the normal account.
  • post-only / <instanceID> for the postonly account.

SSH using root user is disabled. ec2-user is the sudo user with root privileges with access using the key pair created during launching the instance.

MYSQL can be accessed only with SSH

MYSQL User : root

Password : <instanceID>

Note : You are not supposed to change it.

Live Demo

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