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vTiger

An AWS product vTiger: all-in-one CRM software powered by Miri Infotech. vTiger is an open source CRM software solution which has been used by lots of companies. vTiger supports the best way to automate the sales and marketing. In addition, vTiger features multiple database support, security management, and various web forms. The project is available in 22 different languages.

 

We are launching a product which will configure and publish vTiger, an open source CRM software solution which is embedded pre-configured tool with LAMP and ready-to-launch AMI on Amazon EC2 that contains vTiger, Apache, MySQL, Linux, PHP (LAMP).
Features:

In its most recent version 6.3.0 (current as of June 4, 2015), vTiger offers the following CRM functions:

  • Sales automation (customizable product entries, inventory management, quotations, billing, and trouble ticketing)
  • Customer support & service functions, including a customer self-service portal
  • Marketing automation (lead generation, campaign support, knowledge bases)
  • Inventory Management
  • Analysis and reporting
  • Best way to get an overview of what is happening on all your websites at once.

User interaction features include:

  • Integration with corporate E-mail systems (plugin for Microsoft Outlook, Mozilla Thunderbird extension)
  • Support of the Asterisk PBX phone system
  • Calendaring
  • Tag cloud functionality
  • RSS feed subscription
  • PDF document generation via the TCPDF library
  • Integration with QuickBooks Accounting Packages, Magento Shopping Cart.
vTiger live cast:
 

You can subscribe to vTiger, an AWS Marketplace product and launch an instance from the vTiger product's AMI using the Amazon EC2 launch wizard.

To launch an instance from the AWS Marketplace using the launch wizard
  • Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/
  • From the Amazon EC2 dashboard, choose Launch Instance.
    On the Choose an Amazon Machine Image (AMI) page, choose the AWS Marketplace category on the left. Find a suitable AMI by browsing the categories, or using the search functionality. Choose Select to choose your product.
  • A dialog displays an overview of the product you've selected. You can view the pricing information, as well as any other information that the vendor has provided. When you're ready, choose Continue.
  • On the Choose an Instance Type page, select the hardware configuration and size of the instance to launch. When you're done, choose Next: Configure Instance Details.
  • On the next pages of the wizard, you can configure your instance, add storage, and add tags. For more information about the different options you can configure, see Launching an Instance. Choose Next until you reach the Configure Security Group page.
  • The wizard creates a new security group according to the vendor's specifications for the product. The security group may include rules that allow all IP addresses (0.0.0.0/0) access on SSH (port 22) on Linux or RDP (port 3389) on Windows. We recommend that you adjust these rules to allow only a specific address or range of addresses to access your instance over those ports.
  • When you are ready, choose Review and Launch.
  • On the Review Instance Launch page, check the details of the AMI from which you're about to launch the instance, as well as the other configuration details you set up in the wizard. When you're ready, choose Launch to select or create a key pair, and launch your instance.
  • Depending on the product you've subscribed to, the instance may take a few minutes or more to launch. You are first subscribed to the product before your instance can launch. If there are any problems with your credit card details, you will be asked to update your account details. When the launch confirmation page displays

About

vTiger is an open source CRM software solution which has been used by lots of companies. vTiger supports the best way to automate the sales and marketing.

Guidelines

Development is open and available to any member of the vTiger community. All fixes and improvements are done through pull requests to the code. This code is open source and publicly available.

Limitations

  • For on-premise deployments, the installation of vTiger is a technical endeavor, and outside the comfort zone of many non-technical CRM adopters. The CRM download and install is performed from a HTML/PHP interface, and customer forums show at times may not always be without glitches. In my recent conversation with Sreenivas Kanumuru, vTiger CEO, he indicates there is a near-term development effort to better package the deployment and remove this barrier to initial adoption.
  • The vTiger community is in need of more formal organization, structure, sponsorship and growth. Both the developer community (individuals and ISVs) and distribution community (integrators, service providers, partners, resellers, distributors) are far fewer than they should be. Actively supporting partner programs, certifications, collaboration and promotion are essential for open source publishers to scale, and an underlying critical success factor if vtiger is going to achieve its growth aspirations.
  • vTiger's company direction and product roadmap are unclear. CRM software buyers are generally making long term investments and seek clarity in terms of company and product evolution.
  • vTiger lacks visibility among CRM software buyers. The company’s messaging and promotion is difficult to find and most CRM software buyers, even open source CRM software buyers, fail to identify vTiger as an option.

Usage / Deployment Instruction

Open the URL:http://<instance ip address>

IP address of the running EC2 instance.

Step1: Accept the vTiger Public License agreement.

Step2: Database Information

Database Server: localhost

Login: mirivtiger

Password: <InstanceID>

Database Name: mirivtigerdb

Step3: Admin User Information

Fill Password<instanceID>, First Name, Last Name, Date format and Time zone as per your choice.

SSH using root user is disabled. ec2-user is the sudo user with root privileges with access using the key pair created during launching the instance.

MYSQL can be accessed only with SSH

MYSQL User : root

Password: <instanceID>

Note : You are not supposed to change it.

 
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